Support and IT professionals can remotely access and view iOS device screens (iPhone and iPad screens) using Splashtop SOS. SOS is support software for IT, help desk and support professionals to provide quick, attended support on iOS, Android, Windows and Mac.
- Screens 4 3 5 – Access Your Computer Remotely Access Voicemail
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Here's how you can access your computer from anywhere. Updated: January 24, 2020.
How to remotely view your customer's iPhone or iPad Screen with SOS
Get Splashtop SOS
Sign up for SOS to remotely view an iOS device with your Windows or Mac computer. You can use the service with a free trial or low-cost paid subscription.
- Now you will see the screen below with the title 'Windows Remote Assistance' as well as the two options displayed: a. Invite someone you trust to help you: Choose this option if you want to share your screen with someone. Help someone who invited yo: Choose this option if you want to control someone others PC remotely.
- Screens Connect is a free utility that lets you connect back to your Mac or Windows PC from anywhere in the world. Download Screens Connect 4 (macOS 10.11 or later) Screens Connect for Windows (Windows XP or later).
SOS is a great value and costs much less than other attended support tools. It is based on proven Splashtop remote access technology, used by more than 30 million users worldwide.
The iOS mobile device access features are not included in the free non-commercial version of SOS, the original version of SOS, or Splashtop Remote Support. You must purchase Splashtop SOS if you want to remote access iPhones and iPads.
Your customer downloads the SOS app from the App Store
Have your customer go to the SOS app download link (as displayed in your Splashtop app) from their iOS device. They will see a link to get the SOS app from the iOS App Store. When they run the SOS app on their iPad or iPhone it will display a session code that you will enter on your screen. Note that this app is only available for iOS 11 and later. This functionality isn't available for earlier versions of iOS. (You can also custom brand the SOS app)
Your user will have to go through a few extra steps the first time to enable the Screen Recording option in the iOS Control Center. They will then use that to start the screen sharing session. The details of that process are described in the video and article link at the bottom of the page.
Enter the code in your Splashtop Business app and start viewing the iOS screen
Run the Splashtop Business app on your computer and click the SOS (plus sign) icon near the top of the app to open the SOS connect screen. Enter the nine-digit code displayed in the SOS app on your customer's iOS device. When you click the arrow to start the session, the end user will be prompted to swipe up from the bottom of the screen (or swipe down from the top right corner of the screen on iPhone X) and start AirPlay screen sharing to complete the process. The SOS session will be listed at the top of their AirPlay list.
At this point you will be able to live view their iPhone or iPad screen in a window on your computer screen.
The image below shows a view of the end user's iPhone screen, the technician's interface, and viewing the iPhone screen in a window on the computer screen with the controls expanded.
Using the Viewing Controls
Click the arrow at the top of the mirrored device screen window to access the controls. The four buttons are:
- Disconnect
- Rotate Clockwise
- Scaled/Original size toggle
- Full Screen
You can also take print screens of the iOS screen using the standard print screen key combinations for your Windows or Mac computer.
Disconnecting the Session
When the session is complete, you can close the viewer window on your computer. To ensure that the session is disconnected on the customer side, ask them to tap the icon to re-open the SOS app on their iOS device and click the 'Disconnect' button to disconnect from the session. This will also end the AirPlay session.
Learn more and get started with Splashtop SOS
What else can you do with Splashtop SOS?
Splashtop SOS is your attended support solution for Windows, Mac, iOS, Android, and Chrome OS. It is a great way for help desk, support, and IT professionals to remotely access iPhones, iPads, computers, and other mobile devices to assist customers and a great alternative to vnc servers. SOS is completely cross-device and works across multiple operating systems. Big casino wins.
Microsoft shop download. If you're already using another help desk system, mobile device management system, or unattended support tool, SOS is an inexpensive add-on that enables you or your team to provide quick support to managed or unmanaged computers and mobile devices.
Screens 4 3 5 – Access Your Computer Remotely Access Voicemail
- Remotely access and view iOS devices (iPad and iPhone)
- Remotely access and control Android 8.0 and up phones and tablets
- Remotely access and control Windows and Mac computers with additional features including file transfer, chat, and viewing from mobile devices
- Remotely access and view Chromebook devices to provide support.
At this time you can remotely view iOS and Android devices from Windows and Mac computers. We plan to add mobile device viewing from mobile devices in the future.
Get started with Splashtop SOS!
Looking to access your remote computer from your iPhone or iPad?
Check out Splashtop Business Access or Splashtop Remote Support! iOS users can easily access remote computers from their iPhones and iPads with the Splashtop Business iOS app.
There are many remote desktop apps out there, but the right one for you could depend on why you need remote PC access in the first place. Find out which solution is best for you!
Best digital art software for windows. Remote PC access software, also known as remote desktop or just remote access, lets you remotely control a computer or device from another device. You'll see the screen of the remote device and be able to control it as if you were using it in person.
There could be several reasons why you need remote access. Perhaps you need to provide a family member with support. Or you need to access your computer while traveling.
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Whatever the use case, you should choose the remote PC solution that is best catered to your needs. Here are the best remote PC access solutions of 2020 per each common use case.
Use Cases
- Best for personal use
- Best for working remotely
- Best for supporting friends and family
- Best for on-demand remote support to any device
- Best for unattended access to your managed computers
BEST FOR PERSONAL USE
If you're just remoting into your Windows or Mac computer from another device for your own personal use, then Splashtop Personal is the best app for you. This free remote PC app lets you access your computer from another computer over the same local network.
Plus, with the Anywhere Access Pack add-on you can remotely access your computers from anywhere in the world! All you'd need is an internet connection to connect. You'll be able to access your personal computer wherever you go, and you won't ever need to bring it with you.
Key Details
- Website: /personal
- Price: FREE *
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS, or Android device.
- Remote into any Windows or Mac computer.
* The Splashtop Personal app is free for most devices. There is a nominal charge for the iPad and iPhone versions. Anywhere Access Pack is $4.99/month or $16.99/year.
How It Compares To Alternative Solutions
Unlike other remote access products for personal use, Splashtop Personal doesn't limit how many remote sessions you can make or limit your access time. You'll get unlimited remote access to your computers with Splashtop. You'll be able to control your remote desktop, open any files, and run any application as if the computer was right in front of you. Plus, Splashtop Personal is powered by the same award-winning engine found in Splashtop's business products, meaning you'll get the fastest and most secure remote PC access.
BEST FOR WORKING REMOTELY
Working remotely can open many doors to you in terms of flexibility and productivity. But it can also create additional headaches if you don't have the right tools at your disposal. When looking at features, pricing, security, and remote connection speeds, there's no better solution than Splashtop Business Access.
In addition to giving you fast and secure remote control over their computers from another computer, tablet, or mobile device, Splashtop Business Access also has a wide range of features geared towards helping business professionals. With Splashtop Business Access, you can file transfer between devices, remotely print documents from the remote computer to a local printer, view multiple monitors at once, and more.
Key Details
- Website: /business
- Price: Starts at $5/month
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS, Android, or Chromebook device.
- Remote into any Windows or Mac computer.
How It Compares To Alternative Solutions
When it comes to pricing, it's not even close. Photodesk for instagram 4 0 0. Blizzard entertainment starcraft ii. Splashtop Business Access saves users hundreds of dollars when compared to other remote PC products. In fact, you could save up to 80% when you choose Splashtop over LogMeIn Pro and GoToMyPC, or save nearly 90% on your cost when compared to TeamViewer*. And you'll get more top features when compared to RemotePC.
BEST FOR SUPPORTING FRIENDS AND FAMILY
If you're the go-to person your friends and family call when they're having computer, tablet, or smartphone issues, then the best remote access solution for you is Splashtop SOS Friends & Family. With it, you can have instant access to any device with a simple session code.
Key Details
- Website: /sos-friends-family
- Price: $7/month
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS or Android device.
- Remote into any Windows, Mac, iOS, or Android device.
How It Compares To Alternative Solutions
What makes this solution stand out from the crowd is that it gives you remote access to mobile devices. Other remote access products cost an arm and a leg for access to tablets and smartphones. With SOS Friends & Family, you can access and unlimited number of devices to provide instant support to your friends and family. Others, such as TeamViewer, charge extra for access to mobile devices.
BEST FOR ON-DEMAND REMOTE SUPPORT TO ANY DEVICE
Help desks and IT support professionals can leverage the same remote access technology mentioned above to provide instant support to their customers. Instead of traveling to a customer to troubleshoot their device or trying to talk them through it over the phone, technicians can simply remote into the device to provide support the moment it's needed. This greatly reduces time and costs for help desks.
Splashtop SOS Iart for ms word 1 2. is the best remote access solution for this use case.
Key Details
- Website: /sos
- Price: Starts at $17/month
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS or Android device.
- Remote into any Windows, Mac, iOS, or Android device.
How It Compares To Alternative Solutions
While most remote access products are designed to give you unattended remote access to a set amount of your computers, Splashtop SOS gives you access to an unlimited number of devices, so you can be able to provide support to all of your customers' devices.
Similar products, including TeamViewer*, LogMeIn Rescue, and GoToAssist, can cost 50% or more than Splashtop SOS, despite having the same top features. Plus, Splashtop SOS includes access to mobile devices, while the alternatives listed above charge extra for that.
BEST FOR UNATTENDED ACCESS TO YOUR MANAGED COMPUTERS
MSPs and IT teams are expected to maintain and support their clients' computers and servers. If you fall into this category, then you need a remote PC solution that gives you access to these computers remotely at any time, even without an end user present.
Splashtop Remote Support is the best remote PC access solution because it gives you the tools needed to support all your clients' machines at scale. You'll be able to complete your day-to-day IT tasks with ease.
Not only will you get unlimited access to your customers' computers, you can also work from the office or home thanks to Splashtop's remote desktop apps for computers, tablets, and mobile devices.
Key Details
- Website: /remote-support
- Price: Starts at $25/month
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS or Android device.
- Remote into any Windows or Mac computer.
How It Compares To Alternative Solutions
Splashtop Remote Support costs less and has the same top features found in similar products, including LogMeIn Central. In fact, you can save 70% to over 80% with Splashtop Remote Support instead of LogMeIn Central. Plus, Splashtop won't raise your prices yearly like LogMeIn has been known to do.
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Interested in learning more about the best remote PC solutions for you? Check out Splashtop's list of products so you can get started with a free trial of the solution that's best for you:
* Source: TeamViewer US web site $49/month ($588/yr) list price for Single User plan, Dec 2019.
